Royal Sussex County Hospital

Royal Sussex County Hospital 2011-08-08 Person 4 5 0

I have been benefiting from ongoing consultations from the gynaecologist (Mr. fish) and he listens, takes my views into account while providing sound advice and guidance. I Have confidence in him to help me reach a good decision regarding treatment and thereby a healthy outcome.

Royal Sussex County Hospital 2011-08-08 Person 4 5 0

Royal Sussex County Hospital 2011-08-08 Person 3 5 0

Royal Sussex County Hospital 2011-08-08 Person 4 5 0

I cannot fault the care I received the nurses were very kind & patient no matter how busy they were. The only thing that could be improved is the food

Royal Sussex County Hospital 2011-08-08 Person 5 5 0

felt treated with dignity. I work as an N/A for psychiatric sources. The treatment I received was exemplary. Had friendly chat with the nurses helped calm the nerves. Receptionist was lovely.

Royal Sussex County Hospital 2011-08-08 Person 3 5 0

there is nothing that needed to be improved as the care I got was excellent.

Royal Sussex County Hospital 2011-08-08 Person 4 5 0

I cannot praise Mr English and his team enough. Not only have they helped me physically they were genuinely kind to me during an emotionally draining time. The areas I was seen in were always clean and tidy. I was upset when I had to be cancelled but it was not the nurses or the consultants fault and they even got me a taxi home

Royal Sussex County Hospital 2011-08-08 Person 4 5 0

I saw Mr RJS Howell today. My experience of the consultation with him was excellent. I had a minor operation in LVH and that too was excellent. The nurses were really kind and professionals was the surgeon and anaesthetist. I would like to give feedback on the preceding contacts I had as part of this episode. I do think that the experience would be improved if the receptionist in the clinic was more informative and looked at me when she spoke to me and she gave me information on how long I might have to wait and maybe even where the toilet was located, just something to make me feel welcome. My experience of her was the same on both occasions. I saw Mr A Mittal on 7.3.11 and the experience was not as good. I felt I had to give all the information and prompt him with questions to get further information. The training doctor with him (female) was much more sympathetic and I felt she was listening to my questions. I also attended a pre-op appointment at LVH which I felt could have been combined with the appointment on 7.3.11 as it did not provide me with any further info or I give more info. I had a delay initially in getting an ultrasound appointment. I was told, rudely, that I had been sent an appointment but I know that I didn't receive it. It maybe that it was lost en route as it was sent out at the time of the heavy snow in December. I really did feel badly treated by the person with whom I tried to re-arrange the ultrasound appointment. I should have given feedback sooner but felt too upset to do so. Finally, do the PMI verification and Pre-attendance form need to be sent to me and completed every time I attend an appointment as today no-one asked to see it? Overall, my experience was good but there is room for improvement and I hope you are able to use my feedback constructively with staff to achieve this.

Royal Sussex County Hospital 2011-07-18 Person 5 5 0

I have always found the staff at Outpatients department to be most kind and caring.

Royal Sussex County Hospital 2011-07-18 Person 5 5 0